Complaint Review: Dermasoft Santa Ana, CA - Internet
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- Author Confirmed
- Dermasoft Santa Ana, CA Internet USA
- Phone: 888-454-9750
- Web: dermasoft
- Category: Beauty Salons
Dermasoft Santa Ana, CA 888-454-9750 Dermasoft skin restore-UNSCRUPULOUS Santa Ana California Internet
*UPDATE Employee: Response for Elaine
Show customers why they should trust your business over your competitors...
Saw an ad on Facebook for DermaSoft cream "as seen on TV's "Shark Tank" show. proclaiming its wonderous qualities in tightening and restoring skin. It stated that for just $4.95 S & H each totalling $9.90, they would send me a sample of its "Skinrestore Face Cream" and "Eye Therapy Cream". Because it mentioned "Shark Tank", I felt confident it was a reputable company since I had bought two other products from reputable companies that I had seen on "Shark Tank."
I just received my credit card bill for a total of $189.80 as follows: $4.95 (S&H) and $89.95 from Joveeeskin 877-9044755 IL; $4.95 (S&H) and $89.95 from EHM*llluimaderma 8772496001 CA.
This report was posted on Ripoff Report on 01/22/2017 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermasoft-santa-ana-ca/internet/dermasoft-santa-ana-ca-888-454-9750-dermasoft-skin-restore-unscrupulous-santa-ana-califo-1351253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response for Elaine
AUTHOR: Try DermaSoft - (USA)
SUBMITTED: Wednesday, January 25, 2017
Dear Elaine,
Our company, Dermasoft strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 16 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: https://www.trydermasoft.com/checkout.php
We feel for your concerns, and have processed a refund as requested. In addition, you have been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us if you should have any further questions at 888-454-9750 or admin@trydermasoft.com
Sincerely,
Dermasoft Team
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