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Ripoff Report | Dermitage free Review - Interne Ontario, California
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Report: #596650

Complaint Review: Dermitage free sample - Interne Ontario California

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  • Updated:
  • Reported By: Birtie — Culver Indiana United States of America
  • Author Not Confirmed What's this?
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  • Dermitage free sample 5300 Ontario Mills Pkwy. Interne Ontario, California United States of America

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I ordered this product under the assumption that I would try it. After I ordered Dermitage I was sent an e-mail that I would be billed close to $100.00 after 15 days if I did not return the product.  I wanted to try it first before I bought the product. I will contact my credit card company and cancel all payment to this company if I can.  I consider this to be false advertisement. I would like to cancel my order but cannot.

This report was posted on Ripoff Report on 04/25/2010 09:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermitage-free-sample/interne-ontario-california-91764/dermitage-free-sample-dermitage-free-trial-interne-ontario-california-596650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

dermitage STALKS dissatisfied consumers online

AUTHOR: D.J. - (USA)

POSTED: Friday, November 16, 2012

I had the same ripoff con pulled on me by Dermitage.  The credit card company was useless.  All Dermitage had to say was a) I never called them  (attempted to call numerous times and NO ONE bothered to answer the phone.. then when someone answered, it was "past" the time limitation and they called ME a liar; b) the return rules were on the website (although they were well hidden and THAT is against the law!!).  I notice this ripoff report has a consumer response that was OBVIOUSLY written by a PAID EMPLOYEE OF DERMITAGE. 

This occurs on a regulat basis.  They must monitor complaint sites and whenever they see another report about what CROOKS they are, "someone responds" calling the author of the report a "crook" or "stupid" or a "liar", etc.  There are also fake reports online about how wonderful this product is.  (It is no better than my drugstore brands!!)  They show supposed praise people have written about their lousy product and their cheap, illegal tricks and they invite YOU to respond.  However, the link doesn't happen to work.  Imagine that.  JUST STAY AWAY FROM DERMITAGE!!  The people are as worthless as their product!!!

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#1 Consumer Comment

YOU will be committing FRAUD

AUTHOR: Elphaba - (USA)

POSTED: Monday, April 26, 2010

You KNEW that you would be charged at the end of the free trial period because their website TOLD YOU  you would be charged.  So, you have their product and plan on disputing the charges you were told you would be charged?  That makes you a thief and a criminal.  Guess what? Once they tell your credit card co that you still have their product, your card company will charge you.  You better hope that Dermitage does not press charges against you for STEALING their product.  Take some responsibility for YOUR actions and YOUR laziness.

From their website:

6. Cancellation Policy.

Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping. Due to the high volume of orders we receive we will be unable to cancel an order after submitted. Please order carefully.

7. Return Policy.

Please try and honestly use our unique product as directed. If you are not satisfied with the program once finished, you are eligible to request a refund of the purchase price less shipping and handling. You have 15 days to request a refund after you complete your program.

7. Return Policy.

Please try and honestly use our unique product as directed. If you are not satisfied with the program once finished, you are eligible to request a refund of the purchase price less shipping and handling. You have 15 days to request a refund after you complete your program.

Program is defined by the package you purchase. If you purchase a 1 month supply, your program is one month. If you purchase a 2 month supply, your program is 2 months. If you purchase a 4 month supply, your program is 4 months. If you purchase a 6 month supply, your program is 6 months. You must finish your program in order to be eligible for a refund.

To request a refund you must obtain an RMA (Return Authorization). Requests must be made online and submitted with your order information and explanation of why you wish to return the product. You will recieve your RMA via email once our customer service department has identified your eligibility for a return under our policy. Please do not call for an RMA. If you return your product without a RMA number you will not be refunded.

Once you RECEIVE (not request) your RMA you have 15 days to return the empty packaging for a refund. The empty packaging is required for mfg. credit. You will only receive a credit on the bottles that are returned with your RMA. If the package is not received within 15 days you will not be eligible for the refund.

*Refund Processing Fee: $10 Per item e.g. 1 bottle return = $10 Fee. 2 bottle return - $20 Fee.

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