Digital Media Solutions Ripped off my 86-year old aunt for thousands Edmonds Washington

I first became aware of this company in July 2019. My aunt had been scammed by several Washington-area people pretending to offer her assistance with her business web site, and Digital Media Solutions was one of them. 

She did not contact these people - they called her in 2018, pretending to be affiliated with another web business provider. Eventually they talked her into paying for a blog to promote her site and other services, and she was billed a total of $9,000. This includes her being double-billed for several items.

The blog and other services provided were garbage. I have attached a sample.  The blog didn't even mention her business site, it's full of typos, badly written, and the one link to her site didn't work. 

When I contacted the proprietor on my aunt's behalf, the owner, a guy named Paul Bennett, was not helpful. He kept saying he was recording our calls - which is illegal in WA - and that he was going to sue me because I had turned him to the State AG and BBB. 

Now he says he will do additional work for my aunt free of charge but nothing has  materialized. 

I'm sure that Paul Bennett is working with other Washington-area scammers, targeting the elderly. I'll be filing separate reports for them.