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Report: #1492983

Complaint Review: Digital River GBP GMBH -

  • Submitted:
  • Updated:
  • Reported By: Ernest — Vista United States
  • Author Confirmed What's this?
  • Why?
  • Digital River GBP GMBH United Kingdom

Digital River GBP GMBH Sold software that did not work as described.

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Purchased cloning software that never worked from the start. Sent complaint to company (Digital River) who began suggesting I try different repairs. Tried some but none worked. Finally told them I did not purchase their software to function as a test bed for their product shoddy product. No help here. Sent request for refund of $44.95 paid thru PayPal who said they would review situation. Next got msg from PayPal that they denied my request for a refund.

End result: PayPal got their cut, Digital River got their money, and I've got NOTHING! I will be very careful to not use PayPal anymore, certainly not for these types of purchases...and I've been a member of PayPal since their beginning when they were giving new members $5 when opening a new account and another $5 when recommending new members who joined PayPal. 

Final warning: PayPal will side with the fraud company if it means they will have to give up their cut. Sad situation when companies become this powerful on the internet.

This report was posted on Ripoff Report on 03/16/2020 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/report/digital-river-gbp-gmbh/sold-software-did-work-1492983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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