Complaint Review: Direc Tv - El Segundo California
- Direc Tv El Segundo, California U.S.A.
- Phone: 310-535-5000
- Web:
- Category: Cable TV
Direct Tv company lied to me to get me to sign a 2yr.contract El Segundo California
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When i signed up for service with direct t.V.,i spoke with janette #55257,9/27 she stated that my bill would be the following. $44.98 for the first ten months,then $64.98 from 11th-24th month of my contract. My bill came and it stated that i owed $101.69,i called back to direct t.V. and spoke to a mikki#1372457,8/18, and explained that my bill was not correct.She reduced the bill to $67.69,she stated that my bill would be $34.98 plus tax for 12 months,then 13th-24 months would be $59.98 plus tax.
My next bill came in and it was for $74.07 i called back again and spoke to jesse #1003222434,9/1 and he stated that i needed to call a senior rep. About my problem with my bills.I spoke with alma#\x3608 and she stated to me,that my bill would now run $108.40 a month. I was upset due to the fact i left my cable company paying $104.00 a month with prem.Channels,dvr in two rooms of my house.
At this time the senior rep.Stated that my bill would be reduced to $98.40 for 12 months,after the three months of free prem.Channels,then my bill would be $108.40,from the 13th -24th month. This was when i was told that i had to sign a two yr.Contract for only three months free of prem.Channels. When customer service rep's.Janette & mikki both stated that i would have to sign a two yr. Contract in order for me to get these prices. Every month the bill changes and i have to call them and complain about my bill,and hope someone will reduce it.
Jdv1128
orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 11/12/2007 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direc-tv/el-segundo-california-90245/direct-tv-company-lied-to-me-to-get-me-to-sign-a-2yrcontract-el-segundo-california-284337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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