Report: #1326843

Complaint Review: Direct Incorporation - Ann Arbor Michigan

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  • Reported By: Unhappy Customer — Brooklyn New York USA
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  • Direct Incorporation 315 W. Huron, Ste. 240 Ann Arbor, Michigan USA

Direct Incorporation Direct Incorporation Misleading Product/Service Info to charge you twice, save your money don't use them for ANYTHING Ann Arbor Michigan

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Direct Incorporation displays misleading information on their product form to get paid twice. On August 15th I placed an order for Renewal service for my LLC. I checked the box that said "I do need to make changes to my company info this year" Then the box that said "Make changes to Company Address?" I paid a total of $88 for this service and expected it to be done well since filing directly with the state costs $9. So, in no way did I expect to see my new document with an old address attached to it. If company addresses are not needed by the state and will not be changed then THIS form should have indicated so and give exact instructions on how to put the name change in effect. To further ensure that my needs were understood, I called Direct Incoporation to verify that I was not too late in ordering and if they saw that I need an address change. This SHOULD indicate that the address change was important to me. Now they are telling me that the company address can't be changed unless I changed the Resident Agent address. And to make the amendment I need to pay them again. They DELIBERATELY withheld this info from me because they want me to pay separately for an address change. There is nothing "Direct" about Direct Incorporation as they would rather withhold info to deceive you so you could pay more. They also claimed that there was no record of me calling them about my order on that date when I have them on my call log history at 9:43 am. Do yourself a favor and do things yourself or find another company as these are NOT helpful people and only want your money.

This report was posted on Ripoff Report on 09/07/2016 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-incorporation/ann-arbor-michigan-48103/direct-incorporation-direct-incorporation-misleading-productservice-info-to-charge-you-1326843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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