Report: #425018

Complaint Review: Direct TV - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Tue, February 17, 2009
Updated: Tue, February 17, 2009
Reported By: — East Rutherford New Jersey

Author Confirmed

Why?

Direct TV .directtv.com Internet U.S.A.

Phone: 800-614-7881
Web:
Category: Miscellaneous Companies

Direct TV won't stop harassing me! Internet

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I ordered Direct TV back in Aug 07. After a week of terrible reception and no help from customer srvice after numerous attempts, I cancelled the service.

Well when I called to cancel, I was informed (very rudely) that I would have to pay a $300 cancellation fee. I asked for what?? A week of unhappy service? I was not informed of this while ordering the service, and I never signed anything either, I did the order over the phone. After being told this I had the presence of mind to cancel the debit card they had on file. But now I constantly get calls from collection agencies. Why should I pay for bad service, and now I'm afraid I'll be sued and my pay garnished. Does anyone know what recourse is open to me?

Goldee
East Rutherford, New Jersey
U.S.A.

This report was posted on Ripoff Report on 02/17/2009 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/internet/direct-tv-wont-stop-harassing-me-internet-425018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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