Complaint Review: DiscountBookSale - SmartSavingsCenter - HotMovieSale - Boca Raton Florida
- DiscountBookSale - SmartSavingsCenter - HotMovieSale 999 W. Yamato Road, Ste. 100 Boca Raton, Florida U.S.A.
- Phone: 866-707-5858
- Web:
- Category: Book Stores
DiscountBookSale - SmartSavingsCenter - HotMovieSale Unauthorized Charges, Deceptive Sales Boca Raton Florida
*Consumer Suggestion: You may be able to file a complaint with Palm Beach County's Division of Consumer Affairs.
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I purchased a book from discountbooksale.com for $7.96 on 2/08/09 and received an e-mail receipt for $7.96.
I then discovered that my American Express card was charged three times ($1.00, $7.96, and $29.95) on three different days (2/08, 2/09, and 2/15, respectively). I called them on 2/17 (866-707-5858 / 866-566-8437 / 800-511-3538) and asked to reverse the unauthorized charges. I was told that the charges were for a membership and processing fee. This is despite the fact that I specifically declined the membership while purchasing the book. They refused to refund the charges saying that I should have called earlier.
I have filed a dispute through American Express.
Intj
Glendale, Arizona
U.S.A.
This report was posted on Ripoff Report on 02/19/2009 01:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/discountbooksale-smartsavingscenter-hotmoviesale/boca-raton-florida-33431/discountbooksale-smartsavingscenter-hotmoviesale-unauthorized-charges-deceptive-sales-425949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
You may be able to file a complaint with Palm Beach County's Division of Consumer Affairs.
AUTHOR: PBC Consumer Affairs - (U.S.A.)
SUBMITTED: Monday, February 23, 2009
You may be able to file a complaint with Palm Beach County's Division of Consumer Affairs.
Palm Beach County Division of Consumer Affairs
50 South Military Trail Suite #201
West Palm Beach, FL 33415
561-712-6600 (Direct - Ask for Investigator Daniel Dodson)
561-712-6610 (Fax)
www.pbcgov.com/consumer
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