Complaint Review: Dish Network - Englewood Colorado
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- Author Confirmed
- Dish Network dishnetwork.com Englewood, Colorado U.S.A.
- Phone: 800-333-DISH
- Web:
- Category: Satellite Dish Companies
Dish Network TOTAL RIP OFF SCREWED OUT OF $800.00 Englewood Colorado
*Consumer Comment: Thanks for the heads up
*Consumer Comment: MONEY
*Consumer Comment: Dish is not so bad!!
*Author of original report: They Refunded, stay persistent!
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After being released from our contract we were told that we needed to return the equipment. Not a problem, piece of crap never worked half the time anyhow. We were sent a box that took 10 days to get to us with a postage paid label for it's return. They didn't mention anything about there being a 15 Day window in which to return the equipment. Low and behold, less than a month later, my bank account was RAPED of $400 WITHOUT ANY NOTICE OF ANY SORT.
Being like 90% of Americans, I live pay check to pay check. After the holidays, it's even worse. So as you can imagine, there are now over $400 in NSF fees on my checking account which is now $400 in the hole and will remain that way for another 2 weeks when I get paid again. That should bring it to about the break-even point. In the meantime, I have to deal with a job that requires me to drive on avg 150 miles a day at my expense, an 18 month old son who is now eating crackers and soup for breakfast and all of the other bills for which I would have been able to pay if it hadn't been for this.
Thank you Dish Network for completely comprising my family's well-being all in the name of corporate profit. As for the customer service reps, if you can get one to actually speak english, they are worthless. Only repeating themselves like a broken record. And dealing with the "Executive Team" was just as bad except they're smart enough to try and insult your intelligence, and oh yeah, they speak english. No one cared that they're withdrawl, which has apparently (haven't seen it yet) been rufunded, caused this huge mishap. All I could get out of them was a load of lies and deceptive answers. Pretty sad they're actually able to call their programming "America's Choice". Should be "America's Fasttrack to a RAPED AND PILLAGED Bank Account" Oh yeah, by the way. My bank told me the same thing the Dish company did. Which is basically Too Bad, So Sad. So don't ever use Charter One Bank either.
Bob
Lansing, Michigan
U.S.A.
This report was posted on Ripoff Report on 01/04/2005 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/englewood-colorado/dish-network-total-rip-off-screwed-out-of-80000-englewood-colorado-125785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Thanks for the heads up
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Saturday, January 08, 2005
Thanks for the heads up regarding my contract. I contacted Dish and my contract has not been extended as you said. As a matter of fact... according to them I can cancel at any time without penalty because I have fulfilled my obligation (3 years). However, I have no intention of giving them up as I find them to be much more reliable than our local cable provider whom I have friends that constantly complain about.
#3 Consumer Comment
MONEY
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, January 06, 2005
Scott, you may want to review your contract with Dish Network. They probably extended it for another year without you knowing it. They were very good to us too, until we moved and needed help pointing the dish. They wanted another $200 plus a year extension on our contract for me to get local channels. It all boils down to one thing MONEY MONEY MONEY... NEED I SAY MORE??? Just wait, your day WILL come when you need to deal with them. Maybe then you'll understand.
#2 Consumer Comment
Dish is not so bad!!
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Wednesday, January 05, 2005
I'm so sorry to hear about your poor experience with Dish Network. I have now had them for 3 years and I can say I have been very pleased with their service. I did have a problem with one of my receivers and I called them for support. They answered within 5 minutes and were curteous and prompt. Most recently I upgraded one of my receivers to a DVR receiver and it worked wonderfully. When I went to send the old receiver back I noticed there was no pre-paid label. I called them again and spoke to a woman named Pam who apologized no more than 6 times to me and said she would send another one out immediately. She also marked in my account that I should not be charged since the receiver would not be back within 10 days (which by the way I was told this when I upgraded the receiver).
All in all I have been very happy with their product and service. While again I am sorry that you has so many problems with them I am sure it doesn't happen to everyone.
#1 Author of original report
They Refunded, stay persistent!
AUTHOR: Bob - (U.S.A.)
SUBMITTED: Wednesday, January 05, 2005
After enjoying the thought of participating in a class-action lawsuit against Dish Network last night, getting 3 hours of sleep and stressing out all morning I checked with my bank. Dish Network Finally made the deposit back to my account for the equipment charges.
I will still however be more that willing to participate as they still refuse to refund the almost $400 in NSF fees that I incurred as a result of this mess. So basically, I'm still screwed.
Would like to hear from more people, maybe a good attorney or two about any legal rights us X customers have.
Good luck folks, stay persistent!
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