dish network installer wrote down the code issued by dish network to turn on the box and sold that code to someone else. hollywood, Florida

Mr Busa Dish network employee



How much are they paying you to contradict the experience that my family and I went through with your company. I believe that the amount of complaints against the company you are paid to protect and

lie about speaks for itself. Customers of Dish Network should be made aware of these and other type of practices that are giving your company a bad reputation. So go ahead and keep protecting the company yopu are being paid to protect and I have no more coments because it would be a waste of time and

i have better things to do.

What Dish just replied to you about is not 100% true and they know it.  You can very easily clone a box.  This is how "black boxes" are created.  They take legit cards and clone them.  This way you can sell the cards to people who will then have access to all the movie channels etc.  If its an exact copy of a customers card you can most definately order PPV movies and it would charge the legit customer.  This is why they tell you not to order PPV movies because it will be found out faster.  How do I know this? Because when I ordered DN for myself quite a few years ago the person who installed it offered me a cloned card for $200.00 so I could pay for basic service and get all rest of the channels for free.

I have since looked it up to see if it was legit and sure enough you can buy them online.  It appears it would only take someone about 10 min with a box to make a clone.

DN wont tell you this because they dont want to acknowledge that one of their installers could be doing this.  Demand a new box from DN with a new card (if they still do the cards which I think they do.  I know the other sat. company does.

Hello! My name is Dan Busa with DISH Network Customer Support. I read your post and would like to clear up some confusion, there is no code that authorizes PPV movies to be ordered they are authorized via the remote control online or via telephone. The system allows authorization to your receiver based on serial numbers which would prevent another person from being able to access your programming. The number that the installer wrote on the return box would most likely be a return authorization number that basically shows that a receiver was being returned under that transactional number. I am very interested in looking into this issue for you. Please E-mail me at daniel.busa@dishnetwork.com

Daniel Busa
DISH Network
Customer Service