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Report: #204051

Complaint Review: Dish Network - Internet

  • Submitted:
  • Updated:
  • Reported By: portland Oregon
  • Author Confirmed What's this?
  • Why?
  • Dish Network Internet U.S.A.

Dish Network Illegal credit card draw, fraudulent billing Internet

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While preparing to move out of state, We decided to terminate our Dish Network account. After many hours of anguish [trying to talk to someone we could understand, forever hold, frequent lost connections] we finally got them to email us some shipping labels to return the equipment.

Now after having moved we find they have drawn $600. from our credit card. I got busy & tracked the packages & they had recieved both boxes 4 days before billing us. We now have found, they only credited us $400. saying they were short 1 reciever. Thats a funny thing, since I shipped 3 recievers in 2 boxes & they recieved both packages!!

I now have to wait while they "check it out". So that means another week or so, more hours on the phone, & possibly contacting UPS to get the recorded weight of the boxes to prove all were there.

In all actuality, I was fairly satisfied with the service, but if you ever have any kind of problem, your on your own! I'm tired of hours of phone conversations getting no-where. It seems the bigger the company, the harder they are to deal with. Is there some way to get compensation for our time and anguish?

portland, Oregon

This report was posted on Ripoff Report on 08/01/2006 06:15 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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