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Report: #1469253

Complaint Review: doctor multimedia - La Jolla CA

  • Submitted:
  • Updated:
  • Reported By: Dr. B — Florida United States
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  • doctor multimedia 8070 La Jolla Shores Dr. #528 La Jolla, CA United States

doctor multimedia DVM multimedia has fake reviews and they lie to their customers La Jolla CA

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We signed up for DVM's website service at WVC tradeshow because they promised lower price yet the same level of service as our previous provider.

Needless to say, we got what we paid for.  When I called John (our sales rep) to complain about the how long it takes to make changes to the site, I was told we are on the "entry" level service and I should upgrade.

This was somewhat understandable, we adjusted our expectations based on the lower fees (about $50/mo).  Until last week where I received a call from another business doing their due diligence.  They asked about my experience with DVM "considering I have left them a positive review".  Well, not only I wasn't thrilled with their services, but also, I had never left them a review, negative or positive!

After further review, I found a positive Google review posted for them with my business name.  We asked everyone in the office, no one had any knowledge of this.

They basically created a fake email account to impersonate our business to leave themselves a positive review! Their dishonesty is so alarming, specially because they supposedly have a service to help your business gain reviews! Now I know how. Luckily we didn't purchase that service.

We are cancelling as soon as our new provider is done building our new website.

This report was posted on Ripoff Report on 12/11/2018 01:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/doctor-multimedia/la-jolla-ca-92037/doctor-multimedia-dvm-multimedia-has-fake-reviews-and-they-lie-to-their-customers-la-joll-1469253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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