Dominion Hobby A+(655) SOLD ME A RUGER OLD ARMY CONVERSION CYLINDER. BUT I DID NOT RECEIVE. IGAVE THIS SELLER AMPLE TIME TO SEND ME ANOTHRER OR REFUND MY MONEY. HE DID NEITHER. GUNBROKER SAID THAT I WAS TO RECEIVE A REFUND. I DID NOT GET ANYTHING EXCEPT GRIEF. HE RUINED MY DAUGHTER'S CHRISTMAS, AS SHE WAS LOOKING FORWARD TO THE CYLINDER. THE SELLER HAD THE AUDACITY TO TELL ME THAT HE COULD NOT AFFORD TO REFUND MY MONEY BECAUSE HE WAS A small BUSINESS ! THAT IS REDICULUS. I HAVE A SMALL BUSSINESS, BUT DO NOT STEAL FROM MY CUSTOMERS. BLUEMONT Virginia

Here are the facts without the emotion, so you can judge if this person and his complaint have any credibility.  Yes, he won one of my auctions and paid for the item.  All my auctions at that time, including this one, stated clearly, "Insurance is recommended, as we cannot be responsible for items lost or damaged in transit; it will be added at actual cost when requested."  He chose to decline insurance, I suppose to save the $3.00.  I shipped the item via 1st Class Mail with delivery tracking.  The Post Office confirmed it was delivered.  The customer had it shipped to a business location and was out of town at the time, so anyone in his office could have mishandled the package after it was delivered.  Gunbroker reviewed all the documentation I submitted regarding his complaint and decided in my favor.  I still sell on Gunbroker.com and my feedback score (as of today) is 688 A+ and 1 F (this person).  So again, you be the judge.