Complaint Review: Done Well Productions - Don Wood - Video production and Music production Services Phoenix -
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- Done Well Productions - Don Wood - Video production and Music production Services Phoenix USA
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- Web: Done well productions.com
- Category: Unusual Rip-Off
Done Well Productions - Don Wood - Video production and Music production Services Phoenix Don Wood Not so well not so good not Done Well Mesa Arizona
*REBUTTAL Owner of company: Facts are inconvenient
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Don Wood arrived late, forgot to bring critical cables and adapters required for his cameras to do to connect to the Live Streaming. I ended up having to use my own cameras to stream the event live. Don used his camera to simply record the event because he didn't have the correct cable or adapter to do what he was hired to do which was stream live using his camera (I let him slide). The sound check took forever because once sgsin Don didn't have all the equipment needed to connect the sound (I let him slide again). The video Don recorded with his camera of the event came out dis colored(orange) and needed to be color corrected due the lighting used ( I let him slide again). Don initally edited the video without the color correction and had the credits incorrect, and I asked Don to correct the video first before I give him full payment.. Don wanted to be paid in full and on time before making corrections to the video of the event. I gave Don $250 and said I would give him the balance when the editing was completed. I was on the road traveling for a couple weeks and when I returned I contacted Don for a meeting. I met with Don with my daughter as a witnees and paid Don the remaining balance. I was not aware Don filed this report while I was on the road traveling.
Don should be ashamed of himself for filing this report after I let him slide for all of his errors and lack of professional services. I found out later about the pressure Don was dealing with that caused him stress. Don, apparently was desparate for cash at the time and needed to pay his rent and he was having car trouble in need of repairs. Don lied on Tina Michelle and mentioned Tina Michelle in the report who had no part in the situation but wanted to be mean in the Rip Off Report. He has apologised to Tina Michelle for his poor taste in mentioning Tina Michelle in the first place. The issues on both sides where resolved and Don was paid in full.
This report was posted on Ripoff Report on 06/09/2016 12:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/done-well-productions-don-wood-video-production-and-music-production-services-phoenix/done-well-productions-don-wood-video-production-and-music-production-services-phoenix-1310421. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Facts are inconvenient
AUTHOR: DW - (USA)
SUBMITTED: Friday, July 22, 2016
I was hired to shoot (not edit, but shoot) a three evening event. At the end of the shoot, I was, then asked to edit the project before getting paid. Any video professional will tell you it is impossible to get 15 hours of video edited on top of shooting for $750. The invoice originally received and accepted by Larry at the beginning of the job during the initial deposit (which I still have) clearly shows the job was a shooting job, not including edits. During the editing process, it is customary to have clients proof the work during multiple stages of the project. Larry was unavailable through this entire process. He never answered his phone or returned my calls. I had to generate the artwork and graphics on my own. After 30 hours of the first edited, I was asked to change the lighting effects, and graphics, creating another 15 hours of work. I was foolish to do this work which was never contracted for, and the purpose for my original post on RipOff Report was because my final payment, even after product delivery was delayed by weeks. It is a shame that this matter could easily have been resolved with some open communication along the way, but Larry was unreachable and failed to communicate on numerous levels. My inclusion of others named in my original report was based on my understanding that all parties named were working together. I have legal documents which show them named as co-officers in their corporation. My interest here is not to create hardship but to set the record straight. I will give that there are likely some misunderstandings which again, could be resolved by communication. It is unfortunate that this was not an option since Larry would not answer his phone.
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