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Report: #332498

Complaint Review: Don's Way Auto Repair - Windsor Ontario

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  • Updated:
  • Reported By: Windsor Ontario
  • Author Confirmed What's this?
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  • Don's Way Auto Repair Tecumseh Rd Windsor, Ontario Canada

Don's Way Auto Repair Mechanic does not back his work! I now have to spend even more money to fix his mistakes to my vehicle!!! Windsor Ontario Canada

*Consumer Comment: Try this

*Author of original report: Robert

*Author of original report: No

*Consumer Comment: This is very common

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I am formally complaining because this man refused to back up his work. He was given $470 for a brake job on my vehicle.

This was two months ago and my brakes are continually squeaking to which he now wants to place new brake pads on and charge me once again for them.

This is his mistake. He used the cheapest possible brake pads to begin with and states this is the reason for the squeak. I asked Don at the time to split the cost of the new brake pads he wanted to put on because I felt this was really his mistake not mine and he wouldn't even agree to that.

I have now found out that the brake pads are not necessarily even the real problem here. So on top of already being ripped off, he was just going to pop on these new pads and "hope" it was the problem. Again I would have thrown more good money after bad.

Carolyn
Windsor, Ontario
Canada

This report was posted on Ripoff Report on 05/14/2008 03:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dons-way-auto-repair/windsor-ontario/dons-way-auto-repair-mechanic-does-not-back-his-work-i-now-have-to-spend-even-more-money-332498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Comment

Try this

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, May 15, 2008

The main reason for brake noise is CHEAP parts. The second reason is metal to metal contact. There should be a layer of grease between the hub and the rotor/drum. There should also be grease(or pad quiet) between the pads and the caliper, and grease bewteen the shoes and the backing plate.

One more cause is the lack of a chamfer on the pads/shoes othe leading edge where they make contact with the rotor/drum.

Have these issues checked, and resolved. Your brakes will be silent.

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#3 Author of original report

Robert

AUTHOR: Carolyn - (Canada)

POSTED: Thursday, May 15, 2008

No this is not how it happened! I would have taken responsibility had that been the case...but thanks for your interest.

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#2 Author of original report

No

AUTHOR: Carolyn - (Canada)

POSTED: Thursday, May 15, 2008

That is not how it happened. If that were so I would expect to take some responsiblity and would not have filed a report.

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#1 Consumer Comment

This is very common

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, May 14, 2008

It nearly always happens because the mechanic wants to use the BEST parts, while the customer insists upon using the CHEAPest. Amazingly, the two are not the same.

Is this how the original transaction happened?

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