Ripoff Report Needs Your Help!
Report: #354981

Complaint Review: Dr. Diane Karnavas - Dormont Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Pittsburgh Pennsylvania
  • Author Confirmed What's this?
  • Why?
  • Dr. Diane Karnavas 2887 West Liberty Avenue Dormont, Pennsylvania U.S.A.

Dr. Diane Karnavas Reneged on their word - breached a contractual arrangement Dormont Pennsylvania

*Consumer Comment: Same thing happened with my family

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My wife and I had a very discouraging experience with Dr. Diane Karnavas, DMD, and would not recommend her for orthodontic treatment or dental needs.

Prior to treatment, my wife and I discussed Dr Karnavas' professional fee for my wife's orthodontic treatment with understanding of our entitlement to a "professional fee" discount as members of a Dental Insurance provider with whom she participated. This "discounted fee" was confirmed in writing, along with other financial conditions.

Prior to entering into a contractual arrangement with Dr. Karnavas, we also brought about discussion if the possibility existed that this professional fee could increase due to a limited time frame we would have the insurance. It was a "cobra" coverage, and I knew that we would not maintain it for the duration of treatment. We did however, know the exact date of coverage termination, and disclosed this date to Dr. Karnavas, which was approx 14 months into an estimated 24 months of treatment.

Dr. Karnavas herself explained that so long as the treatment was "far enough along", as it was stated it would have been in this case, there would not be a fee increase-reverting back to the standard fee due to the loss of the insurance provider. In the interest of appeasing my doubts, Dr. Karnavas' office wrote down an estimate of $250 in non covered expenses for which we would be responsible, if and when the insurance terminated on the date given.

Now 14 months later, Dr. Karnavas reneged on her word, and now expects over $1800 to complete treatment, reverting her professional fee to a non discounted fee, and a substantial cost of treatment increase. She outrightly denies the above allegations, aside from submitting her "revised payment expectations" by mail to my home. Dr Karnavas further denies even having any such conversation with regards to the maintenance of the discounted professional fee at the termination of the cobra plan, despite the contractual arrangement, and our later discussions regarding it.

I am simply interested in having my wife's treatment completed according to the contractual arrangement we had with Dr. Karnavas, however I now have my reservations with regard to the integrity of the office of Dr. Diane Karnavas based on these happenings. My wife and I are concerned that the possibility now exists that this office may exercise exploitation of certain contractual loopholes to gain a further financial advantage in this situation by modifying orthodontic procedure to extend the length of treatment far beyond original estimates provided.

We simply desire to see justice come to pass in this situation, and may pursue the matter legally. We also need others to know and understand what they may be getting themselves into with this health care provider.

Mr niceguy
Pittsburgh, Pennsylvania

This report was posted on Ripoff Report on 07/23/2008 11:02 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#1 Consumer Comment

Same thing happened with my family

AUTHOR: Rickiered - (U.S.A.)

POSTED: Thursday, November 06, 2008

She did the same thing to with my son and wife. Luckily my son transfered to another orthodontist who charged nothing and did great work but my wife finished her invisalign treatmetn there with terribel results. She will now need to go elsewhere and have traditioanl braces. Avoid this place!!!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now