Complaint Review: Dreamkicks.net - Los Angeles California
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- Author Confirmed
- Dreamkicks.net 4859 W.Slauson, Suite 491 Los Angeles, California U.S.A.
- Phone: 866-7554257
- Web:
- Category: Corrupt Companies
Dreamkicks.net RIPOFF, SCAM Los Angeles California
*REBUTTAL Owner of company: We Are Sorry, But This Is What Happened
Show customers why they should trust your business over your competitors...
I Had Ordered Shoes from this website and thought they would come in like any other website i ordered from. On the website it says..."youll recieve your item(s) 5-15 business days from the day the order is recieved." So i ordered and looked on the tracking list for my name a couple of days later and realized my name was not on there so i emailed the company and i recieved no reply then i called sevaral times and no answer then thats when i realized that this is a scam 2 steal peoples money so now im writing this report to warn others to not use that site and make this same mistake.
Jonathan
corpus christi, Texas
U.S.A.
This report was posted on Ripoff Report on 09/10/2006 05:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dreamkicksnet/los-angeles-california-90056/dreamkicksnet-ripoff-scam-los-angeles-california-210332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
We Are Sorry, But This Is What Happened
AUTHOR: Sean - (U.S.A.)
SUBMITTED: Wednesday, January 10, 2007
Hello,
We do understand your hostility, but please it is not necessary for we are not stealing anything.
Apparently their was some confusion. Our former credit card processor, SRSI, who can be contacted at admin-client@srsi-ad.com, is currently undergoing going out of business, and right now they are trying to liquidate themselves, because of this, they are refusing to issue any refunds on their own. They have closed out our account due to the fact of them going out of business, and they do not let us have any access to this account, because of this it is impossible for us to take part in any financial activity with this account, including issuing refunds. We do apologize for their lack of cooperation, and the only thing we can advise right now is that you contact your credit card company and file for a chargeback. This is the only solution we can advise. We do apologize for these circumstances, and hope to get this situation resolved as quickly as possible.
Thank You,
DreamKicks.Net Customer Support
PS. We do apolgozie for the delayed response time.
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