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Ripoff Report | DRI WWW ELEMENT5 INFO Review - Internet
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Report: #307537

Complaint Review: DRI WWW ELEMENT5 INFO - Internet

  • Submitted:
  • Updated:
  • Reported By: San Jose California
  • Author Confirmed What's this?
  • Why?
  • DRI WWW ELEMENT5 INFO element5.com Internet U.S.A.

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Noticed a charge on my MasterCard when I downloaded transactions this morning (2/9/08). A charge of 64.95 was posted by a company with the id of "DRI WWW ELEMENT5 INFO". This was NOT a charge that I made. So, I googled the name and came across this "Ripoff" article.

I've already called MasterCard, filed a dispute and canceled the Card.

Bob g
San Jose, California
U.S.A.

This report was posted on Ripoff Report on 02/09/2008 07:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dri-www-element5-info/internet/dri-www-element5-info-fraudulent-charge-to-creidit-card-internet-307537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

A search at esales.element5.com/ccc/getinfo.html will show you hwat was purchased

AUTHOR: Gavinthegr8 - (U.S.A.)

POSTED: Saturday, February 16, 2008

I was pissed when I saw that show up on my card as well. If you go to that site put in your email and the last 4 digits of your card it will show you what the purchase was. I was extremely surprised to find out that mine was from Palm. I purchased software for my Treo on their site, and I guess this company handles their billing. Seems weird a company as big as palm would use a third party, but sure enough.

It sure would cut down on confusion if the companies that you made the purchase with told you that the billing would show Element 5 . Info, Cologne DE

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#2 Consumer Comment

It is a legitimate company

AUTHOR: Andrew Singleton - (United Kingdom)

POSTED: Thursday, February 14, 2008

I purchased some anti virus software from the Kaspersky website and they used this company for the billing. I only came across this ripoff report website because I saw the company name on my credit card bill and couldn't think what it had come from.

When I paid for the AV software I received a confirmation email telling me to expect a charge with from this company:

"Please note that your card statement will list "DRI*WWW.ELEMENT5.INFO" "

SO it's possible that you have bought something from another company which uses Element5 for the billing.

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#1 Author of original report

ELEMENT5.COM is a legitimate company

AUTHOR: Bob g - (U.S.A.)

POSTED: Saturday, February 09, 2008

Further research on the internet shows this company is a legitimate vendor authorized to make charges for client companies. The charge on my MasterCard WAS legitimate, but to a client company of ELEMENT5.com.

So, if you about to dispute a claim with these people, double check ALL your transaction to see if you did make a charge for the same amount to another company.

Regards - Bob G

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