Dynamite Time Fraudulent, thievery, deceptive practices. Hung up on me after I wanted restitution. Internet, Florida

I purchased a beautiful watch on-line, great value and paid through PayPal. When it arrived it was not operating (ticking). I called customer service 1-855-728-9928 they apologized and e-mailed a returned UPS label to their office, once they received the watch they in turn would mail out a duplicated free of charge. I tracked the parcel and waited a week after it had arrived at its destination to call customer service, they stated they just completed their paperwork and it was on its way. Now when I call that same telephone number no one answers, they did not refund my money.