Complaint Review: E-Z AUTO FINANCING inc. - MARIETTA Georgia
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- Author Not Confirmed
E-Z AUTO FINANCING INC. PATRICK OBRIEN These individuals at this dealership will sell you a car. Make you a promise or give you a we owe you form and then not keep their word. MARIETTA Georgia
*Author of original report: Patrick Obrien is fast talk n slow reactor.
*REBUTTAL Individual responds: Bring a copy of the "We Owe" and I'll honor it.
Show customers why they should trust your business over your competitors...
This car dealership is a rip off. If you buy a vehicle from them and you find defects/issues let them know. They will fill out a "We Owe You" form saying their going to fix them, but they will prolong the repairs, by saying the parts aren't in or the mechanic isn't here. I've made several trips to this location since purchasing my car for repairs and haven't gotten anything fixed yet. If you continuously call and ask about your promised repairs. Your calls will go unanswered or you will be on hold for a long time. If you go to this Car Dealership go at your own risk.
This report was posted on Ripoff Report on 07/07/2014 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/e-z-auto-financing-inc/marietta-georgia-30060/e-z-auto-financing-inc-patrick-obrien-these-individuals-at-this-dealership-will-sell-y-1160135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Patrick Obrien is fast talk n slow reactor.
AUTHOR: - ()
SUBMITTED: Wednesday, March 25, 2015
This guy, Patrick Obrien is lying. He knows who we are (Mr. & Mrs. Quick). You never replaced our TPM for the tire, pay half the cost for a spare key. You promised us that and didn't keep up you end of the deal. If need be I can post a copy of it Patrick.
#1 REBUTTAL Individual responds
Bring a copy of the "We Owe" and I'll honor it.
AUTHOR: Customer Relations Mgr - ()
SUBMITTED: Friday, February 27, 2015
Since this is the first time I'm seeing this, I would like to set the record straight. I am now the General Sales Manager for the dealership and can tell you that if there is an un-honored "We Owe" out there, I want to do whatever I can to resolve the issue. I sincerly apologize if you feel you were not treated fair, or some commitment on my part or the part of the company was not honored. I would like an opportunity to make things right, please give me a call directly on Monday, March 2nd. I will be in the office no later than 10am. I look forward to the opportunity in making everything right and honoring the commitment we made to you.
Also, please do not forget to bring a copy of the "We Owe" form as your file has more than likely been moved to the storage facility and I don't have your name available to retrieve it.
Sincerly,
Patrick O'Brien
General Sales Manager
E-Z Auto Finance
678-581-1363 - office
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