Complaint Review: Eastbay Gift Cards - 111 South First Avenue Wisconsin
- Eastbay Gift Cards 111 South First Avenue, Wausau, Wisconsin 54401 111 South First Avenue, Wisconsin United States of America
- Phone: 2127203700
- Web: http://www.eastbay.com/customerserv...
- Category: Advertising / Deceptive
Eastbay Gift Cards Eastbay Athletic Sports Source GIFT CARDS 111 South First Avenue, Wisconsin
*Consumer Comment: Gift Cards..
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We purchased a giftcard for our son Friday before his birthday to receive in a email to use on birthday the 29th but in very small print where you have to make page bigger to receive cards are not good until the Christmas. SO now our son has nothing for his birthday. They have not shipped card and they refuse to REFUND saying nonrefundable well in their policy it only states it when purchasing giftcard and in small print again. We have spent so much money there that they have lost $1000.00 of dollars by refusing to refund us the amount. Happy Holidays from EASTBAY
offer is valid on any GiftCard amount up to $500. To save 20%, use promotion code IPEB9HC2. Online promotion/source code box is located above the email address entry on the shipping methods page. Offer is only valid for customers in the United States and the US Territories and only applies to GiftCard purchases before shipping and handling. Also valid on email GiftCards and when reloading a GiftCard. Does not apply to prior purchases or open orders and cannot be combined with any other offers. Previously purchased GiftCards may not be used toward this offer. Promotion may be modified or terminated at any time. Certain restrictions may apply. We reserve the right to limit quantities. Offer begins 10/23/2009 and ends 12/19/2009 (11:59 pm CT). GiftCards purchased through this offer may not be redeemed until after 12/25/2009.
This report was posted on Ripoff Report on 11/28/2009 06:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eastbay-gift-cards/111-south-first-avenue-wisconsin-54401/eastbay-gift-cards-eastbay-athletic-sports-source-gift-cards-111-south-first-avenue-wisco-529914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Gift Cards..
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Saturday, November 28, 2009
Gift Cards are NEVER refundable. It does not matter what store you go to, they will not refund a Gift Card. Now, some states do require a company to pay out the remaining balance if it is under a certain amount(such as $10).
The terms were on the page, and in looking at the site didn't even have to expand out the page or make it bigger. You did not loose the Gift Card money it just can't be used until after the 25th. Just let your son know that you got the card and when it can be used. If he gets as upset at this as you appear to be that he can't have it NOW, perhaps you(and him) need to re-think your priorities. Is it inconvenient that he won't have it ON his birthday..Yes. But he will get it and when he gets it you saved 20%. I would venture a guess that there may even be additional sales at that time that he could save more.
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