Eastern Michigan Landscaping Empty Promises Hartland Michigan

Jamie and I seemed to connect so I selected Jamie over a competitor. Janie was $1,000 more.

Then it sailed down hill.

1. Numerous calls to get his "landscape designer" out to get the job going.

2. Then numerous calls to get the design to approve the project.

3. Numerous calls to get it scheduled, and re-scheduled, and re-scheduled, until a threat of canellation.

4. 4- guys on site for 2 days to accomplish what I could have done myself in one day.

5. Another call to Jamie who says "They aren't done? I'm loosing money on this job"

6. I leave town for 5 days and return on Sunday afternoon, When I get home wrong size plants planted, wrong plants planted and they are DEAD! Flagstone pathway is a joke, with 4" gaps between stones. Other plants are badly damaged and or dying. I call Jamie to express my huge disapointment with the entire project. Jamie say "can you put water on the plants" I say "i am strongly considering firing you". He sends an Ops Mgr (Matt) who worked for 2 hours to clean-up the initial disaster Sunday night. Collected tools from all over the yard, moved power dump so we could use OUR garage, collected un-planted plants from the lawn. Matt saved Jamie from getting fired!  

7. Matt resets the flagstone, gets control of the project, and finishes.

8. What I told Jamie, his "designer", and Ops Mgr. never finished as explained and expected. Jamie says "you got extra plants that weren't in the plan". I said "you shipped plants to my job that weren't scheduled for it and you want that to wash everything clean. Now your insulting me!"

9. He offered to plant additional ground cover plants with no labor. I bought them myself for 1/2 the cost of what he charged me just for the plants.

I should have gone with my gut feeling of firing him the 3 times I wanted to. Save yourself the trouble - Don't use this company. It's nothing but heart ache.