Complaint Review: easykits-eahc system - Internet
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- Author Not Confirmed
- easykits-eahc system Internet USA
- Phone: 5202807802
- Web: easykits-eahc system
- Category: Banks
easykits-eahc system i made an accout with them and was charged 4.97 says there guarenteed money back and i called the number they pose on the website to get my money ack becuase i saw that the page is a scam and now they say it was a fee for subscribing when it didnt say that on the page it was to get started. Internet
*UPDATE Employee: Company response
Show customers why they should trust your business over your competitors...
i was looking for an online job finally i found one that sound convining i tired it out had to pay 4.97 after all i went on the website and saw it said i had to get a vip memebership for $47 i clicked on it and the page says 100% guarenteed money back so im thinking if im not good at this at least ill get my money back so i tired and i didnt understand it so i gave up and called the number they provide for costumer service so i could cancel and get my money back. i canceled the account and still was charged $77 dollars .so i called back and they said it was a subcription fee that the money was not refundable. i then called my credit card company and canceled my card.
This report was posted on Ripoff Report on 09/22/2015 03:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/easykits-eahc-system/internet/easykits-eahc-system-i-made-an-accout-with-them-and-was-charged-497-says-there-guarentee-1256569. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Company response
AUTHOR: Mark Allen - (United Kingdom)
SUBMITTED: Tuesday, January 05, 2016
Hello
I’m sorry for your experience.
We never charge any amount without the customer prior consent!
We have a 24/7 Customer Service center by helpdesk, chat and phone:
Helpdesk and Chat: http://support.easykits.org
Phone: 1-888-889-4991
Contact our customer service and they will show you a purchase proof, with all charged amounts specified, including the IP address from which the purchase was made.
Never the less, we have 180 days (6 month) money back guarantee “no questions asked” policy, so within this period you can ask and get an immediate refund. Please note that although we issue the refund immediately, the refund will be shown in your credit card statement/bank statement within 7-10 business days.
I recommend you to contact us and ask for a refund rather than issue a dispute or ask for a chargeback via your card issuer, because many payment processors manage a joint “black list” of customers who issued a dispute and these customers are blocked from purchasing via these processors in the future. Therefore, issue a dispute only after you tried to contact the seller first.
A Clarification: This is not a “work from home” program. We don’t provide jobs, employment or business opportunities. This is an education program in which you become a member and gain access to a lot of courses and tutorials.
Mark Allen, UK
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