Complaint Review: EBladestore.com Poor Service - Internet
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- EBladestore.com Poor Service http://ebladestore.com Internet U.S.A.
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- Category: Specialty Stores
EBladestore.com Poor Service Poor Service 8 Weeks To Get My Stuff Charged Credit Card One Day After Internet
*REBUTTAL Owner of company: Verifying validity of claim
Show customers why they should trust your business over your competitors...
I finally received an order from ebladestore.com. It took 8 weeks, and they charged my credit card one day after I placed the order. The packing of the order was the absolute minimum, if UPS were not such a good company I think the box would have lost its contents long before it got to my house.
I received what I ordered, but the service (card charging policy, packing and delivery time) was very poor. I cannot recommend them and will not use them again.
Stephen
Chicago, Illinois
U.S.A.
This report was posted on Ripoff Report on 01/21/2008 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebladestorecom-poor-service/internet/ebladestorecom-poor-service-poor-service-8-weeks-to-get-my-stuff-charged-credit-card-one-302163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Verifying validity of claim
AUTHOR: Jason - (U.S.A.)
SUBMITTED: Monday, February 25, 2008
Without knowing who this customer is (Stephen in Chicago, Illinois is not valid in our system) I can not speak to the specifics of this claim. If we can not ship an order immediately, a refund is issued and the customer is then charged once can we ship. eBladeStore.com has real-time inventory on the website (http://www.ebladestore.com/realtime-inventory.shtml), so the customer knows in prior to placing an order if an item is out of stock. If it is, the customer has the option of backordering. If this is the case, again, the customer is refunded in full and charged upon shipping. Our main shipping box is a Single Wall Corrugated Box - Kraft (200-lb. Test / 32-lb. ECT). This box, as with all our shipping materials, exceeds standards.
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