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Report: #1516381

Complaint Review: Edel & Stark - Zurich

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  • Reported By: Rick — Los Angeles United States
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  • Edel & Stark Zurich Switzerland

Edel & Stark Deposit Scam..Kept Money for Nothing! Zurich

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This company rents cars in Zurich, Switzerland.  I made a reservation and the car showed up 2.5 hours later.  They charged me first for the daily rental amount, which was $2k.  Then they charged the 'deposit' amount separate. 

Only, something was wrong with their portable pos machine.  I called Amex to make sure it wasn't my card.  It wasn't. Their machine didn't work and they couldn't get the deposit.  So I didn't take the car.  The problem? They want to keep the $2k.  I charged it back on my card but the whole encounter made me very suspicious of this company's business practices. 

This is the kind of place that nicks your deposit when you return the car just as a normal way of doing business.  I've seen this before at disreputable firms. The boss Ben L isn't a very reasonable guy.  

This report was posted on Ripoff Report on 02/25/2022 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/report/edel-stark/zurich-deposit-scamkept-money-1516381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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