Complaint Review: Egozi Enterprises LLC - Internet
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- Author Not Confirmed
- Egozi Enterprises LLC Internet USA
- Phone: 888-710-0049
- Web: www.vaporwholesalers.com
- Category: Consumer Services
Egozi Enterprises LLC NEVER SHIPPED MY ITEM. DOES NOT REPLY TO EMAILS Internet
*REBUTTAL Owner of company: Response
*REBUTTAL Owner of company: Response
*Author of original report: tracking received
Show customers why they should trust your business over your competitors...
ordered vaporizer online on April 18, 2013 to help an employee quit smoking. Product never received. contacted egozi enterprises by phone 2.5 weeks later, a man answered by saying "corporate offices", claimed my order did not ship because the color silver wasn't n stock. He asked if blue was okay, I said yes. Its now May 7 and I never recieved the blue vaporizer. I have sent three emails to sales@wesellac.com, the email noted on paypal receipt, no response as of yet.
This report was posted on Ripoff Report on 05/07/2013 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/egozi-enterprises-llc/internet/egozi-enterprises-llc-never-shipped-my-item-does-not-reply-to-emailsnbsp-internet-1049162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
Response
AUTHOR: 470 ansin blvd suite g - ()
SUBMITTED: Wednesday, August 14, 2013
We would like to assist you however without your name we can not assist you.
Thank you
Customer service team
#2 REBUTTAL Owner of company
Response
AUTHOR: 470 ansin blvd suite g - ()
SUBMITTED: Monday, July 08, 2013
it was recently brought to our attention that you were dissatisfied with our turn around time. we apologize for any inconvenience you may have experienced with our services. we take pride in helping our customers with there purchases. I looked into this situation and the florida warehouse was out of the color you originally wanted at the time so we shipped from the california warehouse. we then spoke with you and sent you a different color. Due to your disatisfaction with our turnaround time and service we would like to offer you a store credit of $25.00 to be used at any time. tracking information is also enclosed
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111201080945777815
our sincerest apologies and thank you for your business
Customer service team
#1 Author of original report
tracking received
AUTHOR: alon_anderson - ()
SUBMITTED: Tuesday, May 07, 2013
TRacking received.
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