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Report: #1167742

Complaint Review: egumball - Irvine Colorado

  • Submitted:
  • Updated:
  • Reported By: Darren F. — Alabama
  • Author Not Confirmed What's this?
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  • egumball Irvine, Colorado USA

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EDITORIAL EXPLANATION:  (5/12/2017)Ripoff Report has found the party making this post used the Ripoff Report site to make multiple false Reports against this company.  This is not permitted under Ripoff Report’s Terms of Service.  Ripoff Report does not tolerate the use of its site to harass, torment, or abuse individuals and/or a business.  This company has been with Ripoff Report for a while now with no actual substantive complaints.  In accordance with Ripoff Report’s current Terms of Service and new policies, this harassing and abusive post has been redacted. 

PERCEIVED HARASSMENT / CYBERSTALKING / CYBERBULLYING / REVENGE POST

EDITOR’S COMMENT:  Ripoff Report strongly believes in the First Amendment, especially when consumers are truthfully warning other consumers about potential frauds, scams, rip-offs or the like by shady individuals or businesses.  Ripoff Report is by consumers, for consumers…and we want to keep it that way!  Unfortunately this Report was posted and, upon additional information, appears to have been primarily for the purpose of bullying or harassment.  In many instances Ripoff Report will reach out to the author of the Report to obtain further information.  In other instances, enough information is provided to Ripoff Report to warrant redactions without reaching out to the author.  Ripoff Report is working to combat tactics that are perceived to be cyberharassment, cyberstalking, cyberbullying and/or what is generally considered a “revenge post” as we do not condone such behavior. 

The Report was brought to our attention and, upon review of compiled information including Court documentation (which will be done on a case by case basis without any obligation as resources allow), and at Ripoff Report’s sole discretion, Ripoff Report made the decision to update this Report because it did not conform to our current policies and/or current Terms of Service. Under normal circumstances when applying this new Policy to other Reports, Ripoff Report would simply redact the identifying information from the subject Reports and leave the remainder of the Report content.  In this instance, because this Company is an existing Corporate Advocacy Member Businesses, and given the unique way that Ripoff Report has serviced its customer with advertising and other benefits and services, Ripoff Report has agreed to redact from this Report the original author posting and replace that original author content with this Editorial Comment.

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~ Ripoff Report Staff 

This report was posted on Ripoff Report on 08/06/2014 06:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/egumball/irvine-colorado/egumball-lies-irvine-california-1167742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Look at the Contract and Agreements

AUTHOR: 458eGumball - ()

POSTED: Monday, August 25, 2014

Darren F.,

Although we are successful in helping businesses reach the first page of Google, eGumball as a practice, cannot guarantee front page listings, as published in section 3 of eGumball’s Terms and Conditions (http://www.egumball.com/terms.html). Further, our sales team is thoroughly trained and coached to ensure compliance in salesmanship, so not to miscommunicate with our current or future clients. In fact, our compliance department monitors its sales staff to ensure compliance of sales presentation within search engine guidelines.

Also, it is typical business protocol that when clients signs any agreement or contract, they be sent to collections for any past due balances. Just like any other company, it is eGumball’s legal responsibility to adhere to this and does not mean any threat or harm to the client. Further, we give every client a 3-day cancelation grace period, so that if they have any reservations, they have the right to cancel. All of these rights are disclosed at signage, which are in the best interest of both eGumball and the client. Our client agreement contains full transparency of these rights, which the client must read and agree to before their use of any services. Looking at any business model at a successful company, you will see that this is a traditional practice.

This rebuttal also applies to http://www.ripoffreport.com/r/egumball-inc/Irvine-California-92618/egumball-inc-Nick-Rivers-Threatened-me-for-non-payment-and-collections-very-rude-Irvine-C-1166873 which was posted on the same day, defying Ripoff Report’s Terms of Service in section 7 (http://www.ripoffreport.com/TermsOfService.aspx) 

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