eHarmony.com Auto Extension Steals Your Money Internet

When eHarmony raised its rates, finance kept debting my account each month and there is an Extend Your Membership Bar continually popping up of the down arrow and as a paying member, they would not honor my membership after over three or more years.  So, I mbhad to verbally call and cancel before their next debit of December 4, 2016.  After many email's to Customer Support, the situation was not handled.  The eHarmony accounting would have just continued to take my money and Support knew it; but workimg for eHarmony, I guess there is nothing clerical can do with issues that are out of the norm.