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Report: #1279323

Complaint Review: Electricity Freedom - Internet

  • Submitted:
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  • Reported By: Dale — Simpsonville South Carolina USA
  • Author Not Confirmed What's this?
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  • Electricity Freedom Internet USA

Electricity Freedom "Energy Research Engineer" Rich frrom "Niles, IL" refers to Cable Ties as "Plastic Bridles" - a term only found on the Alibaba website. This is just the beginning of things "not quite right". Internet

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It was an interesting sales presentation by Rich Lubbock in Naperville, Illinois, at least that was the claim. He was concerned about the viewer thinking the B.S. meer was about to redline.

There were many suspicious items I found in what I received from Electricity Freedom in my downloads. I did not receive all that was promised including the simple $7 rainproof/weather proof housing or the  instructions how to connect the unit to the hous with biogas.

This package was unique in that it was handled through its own Software Projects download web company for the appearane of a separate responsible entitety in case Electricity Freedom didn't come through with something.

I made my purchase on September 23, 2015, received a reminder from Software Projects of my purchase on September 30, 2015. However on Septembere 28, 2015 I sent to the given support email address the following questions trusting in good faith to hear a reply within a day or two.

Here are my immediate questions generated by the sales video, the downloaded video, and the pdf that were made available.
 
1. In the sales video there was mention of a schematic that would be available. There was neither an electrical nor a pneumatic schematic made available. Please make both available as promised.
 
2. In the sales video you mentioned you were a researcher from Naperville, Illinois. In the sales video, the three downloaded videos, and the pdf there is mention of 110v and the DVM measures 106.9 VAC and yet all your connectors, the TEMP UNIT, the wall connector, the microwave, and the refrigerator all are 2 Pole 250 VAC connections. This is confusing for the average person. Why did you do this?
 
3.  In the downloaded video for parts and the pdf (word for word) you state that the plate data will be clearly seen later in the videos for both the compressor and the alternator. The compressor is almost held still enough and no attempt is made to hold the alternator plate in view long enough to see it to copy down. I am not yet familiar enough with pneumatics and have only seen a compressor with one access.  I definitely need more information on compressors.
 
4.  The pdf and downloaded videos maintain the size of the decomposition container to be 40 gallons. I was to the store and the only horizontal container I found was 20 gallon and was of relative size as the 40 gallon container on the video when comparing to the 1,7 foot by 3,4 foot OSB board.  A 40 gallon horizontal container, if available, would not fit on a 52 cm wide OSB board.  And the 20 gallon container brand new was $179.00 so most of the $200.00 price quoted brand new was already used.
 
5. The use of the comma delimiters and odd sizes for the OSB board were unusual for U.S. measurements too. I realize in research use of European standards may be more prevalent, but all in all a little more explanation would be helpful. Please fill in the missing blanks with all the answers to the previous comments and questions. Thank you.
 
I received no reply... EVER.
 
On October 4, 2015 while still waiting I posted this follow up.
 
And another couple of items,
* No instructions were given to make the unit weather proof, as promised.
* No instructions were given to hook up to the electrical or gas systems for the house.
 
These promises would be nice too.
 
Thank you.
 
And on that same day believing sufficient time for response for simple questions to be replied to I then posted this:
 
Rich Lubbock,
 
I am listening to your sales video again. Your statement at the beginning about the B.S. meter going off now is beginning to redline. Yes. It has been a week since I sent my email request to the email address above. I was assured I would get a response within a few days, not a few weeks. There was enough to make sense, but just a few questions I needed answered. It shouldn't be that hard or take that long. You speak quite convincingly as a guy who studies alternative energy sources for a living.
 
It sure sounds easy to build. It should sure should sound easy to answer to answer the questions.
 
Thank you,
 
After a while my next step forr which I have no date was to go to the Software Projects website and write a complaint requesting they find out if they could get any response from Electricity Freedom.
Too many items in the pdf files and referncee words to tools and parts were as if someone totally unfamiliar with common use in American energy hands on research. Using words for cable ties only found if buying from Alibaba on the internet instead of at Lowe's or Home Depot.
 
But the Money Back guarantee was the biggest sham!  First, during the video presentation the statement was made that they rarely get emails. Those they do they respond to very quickly, one or two days at the mose. MONEY BACK GUARANTEE. If you do not like it for any reason SEND ME AN EMAILanytime during those first 60 days and we wil gladly refund your money with no questions asked.  HE DOESN'T RESPOND TO EMAILS PERIOD!  One cannot expect anything from a person who doesnot respone.

This report was posted on Ripoff Report on 01/11/2016 12:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/electricity-freedom/internet/electricity-freedom-energy-research-engineer-rich-frrom-niles-il-refers-to-cable-tie-1279323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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