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Report: #615705

Complaint Review: Elite Sports Collectibles - Gilbert Arizona

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  • Reported By: Mickey536 — Lexington Kentucky U.S.A.
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  • Elite Sports Collectibles 3317 S. Higley Road #267 Gilbert, Arizona United States of America

Elite Sports Collectibles I lost $10,478.80 in sales because Elite Sports Collectibles didn't process my orders! Gilbert, Arizona

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I had a drop ship account with Elite Sports Collectibles. I had orders of Elite products for $10,478.80. The first week of June my e-mails including order submissions were ignored. On June 11, 2010 I received an e-mail from Salvatore Fiore apologizing saying it would never happen again. In the same e-mail he assures me that my orders will be shipped that day 6/11/10 (1st lie). I never received confirmation that any orders have shipped. I tried all weekend to contact someone to get a status, no luck. Meanwhile I have told my customers that their orders are being shipped on the 11th.


On Monday, June 14, 2010 I receive another e-mail telling me they understand my concern and will all my orders will ship in 24-48 hours (2nd lie) and because of the delay they will ship expedited at their expense.

24 hours pass, 48 hours pass and no confirmation e-mail. I have sent several e-mails and left a voice mail, which of course have been ignored.

I have reported them to the BBB and will be meeting with my attorney this week to see what legal recourse I have.

It hurts to lose the money but over time I can recover from that. However losing customers and having my reputation tarnished is devastating.

This report was posted on Ripoff Report on 06/21/2010 08:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/elite-sports-collectibles/gilbert-arizona-85297/elite-sports-collectibles-i-lost-1047880-in-sales-because-elite-sports-collectibles-di-615705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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