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Ripoff Report | Embarq - ILD ESBI Review - Dallas, Texas
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Report: #359630

Complaint Review: Embarq - ILD - ESBI - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Lebanon Missouri
  • Author Confirmed What's this?
  • Why?
  • Embarq - ILD - ESBI www.embarq.com Dallas, Texas U.S.A.

Embarq - ILD - ESBI Providing third party billing for unauthorized charges Dallas Texas

*UPDATE Employee: Want to help with your 3rd party charges

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I opened my phone bill from Embarq and found three unauthorized charges from three different third parties. Embarq told me I would have to contact them directly which meant four more phone calls and lots of my time. the companies were ILD, ESBI (one email a day & intellicom messaging). Each charge was $15 for a total of $45. They all told me it was authorized by someone named Avery Harrison. I think it was a fake name, but I do not know that for a fact. I do know that they tried to scam me out of $45 and my phone company does not seem to care. I am going to probably switch carriers.

Movic
Lebanon, Missouri
U.S.A.

This report was posted on Ripoff Report on 08/05/2008 06:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/embarq-ild-esbi/dallas-texas-75266/embarq-ild-esbi-providing-third-party-billing-for-unauthorized-charges-dallas-texas-359630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE Employee

Want to help with your 3rd party charges

AUTHOR: Embarq_jenny - (U.S.A.)

POSTED: Wednesday, August 06, 2008

Hi Movic-
My name is Jenny and I work with Embarq online support team. I saw that you were having issues with 3rd party providers appearing on your Embarq statement. I would love to help you with that issue and place a 3rd party billing block on your phone line at no charge for you. That block will prevent any company other then Embarq from billing you. If you would like for me to help you please email me directly at Embarq_Jenny@Embarq.com

Thanks
Jenny R.
Embarq online support team
Embarq_Jenny@Embarq.com

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