Empiretoday Today Lousy workmanship Membane North Carolina

Back in May and July I hired Empire Today to install hardwood floors in my kitchen, breezeway and dining room. Weeks later I called them about the squeaking  in the breezeway. The lady said give it a while to settle. I called a few weeks later about the gap in the wood and under door frames and.they sent one out to fix that (which there are still gaps). I called them recently about the squeaking which has gotten real bad all over the kitchen too. They sent someone out and he videoed and took pictures and said he would get back with me. A few days later the guy that called himself fixing the gap came back and checked the floor again. He said the kitchen and breezeway needed to be replaced, but he didn't have enough wood in the van to fix it. He said I will call you before I come back. Instead I got a call from someone name Saundra telling me it's not the wood its the floor underneath. We need to call a contractor or a subcontractor to go under the house to check the floor. He will probably have to jack up the house. Keep in mind the dining room is not like that.  We are paying in the neighborhood of $7,000.00 for this flooring. That includes the carpet in the other rooms. The kitchen alone was $4,000 +.  They just don't want to replace this floor.  I need help with situation.