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Ripoff Report | Energy Era Companies, Review - Afton Internet, Minnesota
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Report: #559055

Complaint Review: Energy Era Companies, LLC - Afton Internet Minnesota

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  • Reported By: Rich — Afton Minnesota United States of America
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  • Energy Era Companies, LLC Afton Internet, Minnesota United States of America

Energy Era Companies, LLC Merchant Circle Afton Internet, Minnesota

*UPDATE Employee: We apologize for any misunderstanding.

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Over two months ago I signed up for a $100 search engine program. Subsequently I signed up for a $100 lead program that I thought would work (in conjunction). Well, the search engine was designed for a local (relatively unknown search engine. As most of you know, recognized Google and Yahoo would be preferred over a local search engine. I asked Merchant Circle why it hadn't been done yet and David Gwynn said it takes 7 weeks to get online. Come-on David, we are talking about the internet, not snail-mail. Maybe there is some correlation with not getting any leads? MC works for them, not consumer orientated business relationships.

This report was posted on Ripoff Report on 01/23/2010 06:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/energy-era-companies-llc/afton-internet-minnesota-55001/energy-era-companies-llc-merchant-circle-afton-internet-minnesota-559055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We apologize for any misunderstanding.

AUTHOR: dgwynn - (United States of America)

POSTED: Monday, January 25, 2010

Dear Rich Myhers, 


I wanted to apologize for any misunderstanding of the two products that you purchased. The first product is our local directory submission, which does take 4-10 weeks to get fully implemented on the local directory sections of the various sites, mobile applications, and GPS/Onstar navigation systems. We do our best to accurately reflect the updates in the dashboard of your account, but sometimes we can't exact all data from the various sites. The leads program that you purchased is an upfront cost for a set amount of leads, but there is not a guaranteed timeframe for delivery, since we only send quality leads as they come in to one business. I know we have spoke before, and I am happy to discuss further for clarification. We are doing our best to help each and every local business, and I want to make sure we assist you best we can . You can either email me directly through our MerchantCircle listings internal email, or write to support@merchantcircle.com to my attention. We hope you are having a great week of business.

Best,

David Gwynn
MerchantCircle
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