enterprise rental boardman ohio this company confirmed i would only be charged for the days i used the car. i was assured no problem if i returned it early, no charges!!! this company has no drop off box for the keys when they are closed. i left the vehicle parked right were i picked it up during closed hours, keys in the console. 5 days later im contacted and told i will be charged for 5 extra days , because i didnt call and tell them the keys where in the console in plain view. i was told because no one bothered to look in the car for the keys it was out of service and i will be charged for those days. he confirmed i returned it early, but said no one knew to open the door and see the key in plain sight..... boardman Ohio

 It doesnt matter if the vehicle sat for five days on the side of the road or in thier lot, its YOUR responsibility. You assumed and in assuming you have cost yourself the extra days it was out of service. It would have taken you no time what so ever to call them up and inform them of the placement of the keys. As far as they are concerned YOU STILL HAD THE KEYS!!!! Meaning that because YOU did not inform them of where you put the keys then YOU are going to be charged for however long the vehicle has been sitting idle NOT making them money. you can try and play the victim all you like but its NOT going to change the REALITY that the vehicle was NOT earning money. ALL of this is on YOU. YOU didnt call and inform them of where you put the keys. As long as the vehicle was under your name they wont enter the car without permission. You could have even left them a note and slipped it under the door informing them of where you put the keys. Get over it, YOU made the mistake.