Eso*World, EvastrellaEso*World, Evastrella Does not credit payments, keeps adding late fees, threatens collection agency, gives no telephone number, fax, or web address to contact them Buffalo New York

I have sent two payments to Eso*World. It is possible the first one was lost in the mail since the check did not appear on my bank statement. I sent a second check, including a late fee, but I received another notice, adding more late fees. I was also told I would be turned over to a collection agency, and I would have fees of at least $64 assessed. Moreover, I was told that I did not respond to their first and second payment reminders when I wrote letters to them both times.

Marlene
Grand Junction, Colorado
U.S.A.