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Report: #1496589

Complaint Review: esupplybox.com - Harrison NJ

  • Submitted:
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  • Reported By: Not satisfied customer — Atlanta GA United States
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  • esupplybox.com 105 Harrison Ave Harrison, NJ United States

esupplybox.com printerscopiersandmore.com Item not as described Harrison NJ

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Ordered 8 HP OEM (original) toner cartridges based on pictures on their website

Received GENERIC cartridges which the company allowed me to send back.

Then sent me 2 cartridges that were not in HP box as was displayed in their listing. Company sent me return label.

Then sent me two boxes that were sealed with tape as they had been opened, security seal was not intact so I could not verify authencity using the QR code.  Their listingdid not that the boxes had been opened. Two other boxes had security seals intact.

The remaining 4 cartridges were not received to date, which is 2 months after the order.

The company wanted me to pay return shipping onthe two damaged/opened boxes. They did charge approximately $10per cartridge for shipping when originally ordered.

The orders were shipped to me from 3rd party sellers using their eBay shipping address and eBay box. If I had wanted junk toner I would have ordereed from eBay where the sellers describe their toner as either in opened box, damaged box or new and unopened.

This report was posted on Ripoff Report on 06/20/2020 01:54 AM and is a permanent record located here: https://www.ripoffreport.com/report/esupplyboxdotcom/harrison-nj-item-described-1496589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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