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Ripoff Report | Etrusoft Emetrix Review - Kaysville, Utah
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Report: #417345

Complaint Review: Etrusoft Emetrix - Kaysville Utah

  • Submitted:
  • Updated:
  • Reported By: Coppell Texas
  • Author Confirmed What's this?
  • Why?
  • Etrusoft Emetrix 1648 West Willow Drive Kaysville, Utah U.S.A.

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After downloading and installing the Quick Screen Recorder, I found problems with being able to view, copy, move, delete the created .avi files. The only way I could see the files was by opening the files through the Quick Screen Recorder program.
Windows Explorer and DOS window cannot see the files at all. But they are there. There has been no response from emails sent to Etrusoft, and the phone number listed on their website is no longer correct. The poor guy I ended up calling has been receiving hundreds of calls for this company. He suggested I try to get my money back, if they are unreachable. Good advice.

Greg
Coppell, Texas
U.S.A.

This report was posted on Ripoff Report on 01/28/2009 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/etrusoft-emetrix/kaysville-utah-84037/etrusoft-emetrix-no-technical-support-phone-number-disconnected-kaysville-utah-417345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

Reverse directory search

AUTHOR: Greg traylor - (U.S.A.)

POSTED: Wednesday, January 28, 2009

I entered in the address listed on etrusoft.com's site, and it came up with 5 different names, but not of real people. Ray Gun and Saga Ripper were two of them. Luckily I checked my account and saw no charge to my bank account. But since I had already given my visa card number for processing, I canceled the card. This is one of those times I wish I had done my due diligence and investigated the company before purchasing.

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#3 Author of original report

Looked up address on Mapquest, and looked at arial view

AUTHOR: Greg traylor - (U.S.A.)

POSTED: Wednesday, January 28, 2009

The business address shows a residence at that address when pulling up a satellite view. This is not a well established company with an office. It is an individual operating from home, still accepting payments, and handing out activation codes for the softwares.

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#2 Author of original report

Looked up address on Mapquest, and looked at arial view

AUTHOR: Greg traylor - (U.S.A.)

POSTED: Wednesday, January 28, 2009

The business address shows a residence at that address when pulling up a satellite view. This is not a well established company with an office. It is an individual operating from home, still accepting payments, and handing out activation codes for the softwares.

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#1 Author of original report

Looked up address on Mapquest, and looked at arial view

AUTHOR: Greg traylor - (U.S.A.)

POSTED: Wednesday, January 28, 2009

The business address shows a residence at that address when pulling up a satellite view. This is not a well established company with an office. It is an individual operating from home, still accepting payments, and handing out activation codes for the softwares.

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