EURO-PRO OPERATING SHARK cordless Vacuum SV55C14 poor quality. Stopped working after 1 year Ville St. Laurent Quebec

 My son bought me SHARK hand cordless vacuum cleaner SVC 14 and after one year and still under warranty, the vacuum stopped working. Furthermore, I had  to buy a pack of 3 little dust cup filters and paid $18.00 since the original was shredded. The cheap plastic vaccum crevice tool broke which cannot be removed. Now the vacuum stopped working and when I called the company I was told to ship it back at my expense and I might have to pay another $11.00 for batteries. This company is a ripoff and they make money on parts knowing that this vacuum is of poor quality. My son already paid $40.00 + taxes and I paid another $18.00 for dust cups and I am not spending any more  money for this  garbage. Furthermore I wanted to send an e-mail to the company but they refuse to give me their e-mail address. This scam company cannot  be reached. The only way you can contact them by 1800 no customer service who don't care. Take my advise. When a company has no e-mail and cannot reached never buy anything from them. EURO-PRO LLC is a hit and run company. Their US address: Boston, MA 02459 the tel. no 1-800-798-7398