Complaint Review: Evergreen Electronics Aka NetFoundation LLC - Monument Colorado
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- Author Confirmed
- Evergreen Electronics Aka NetFoundation LLC 590 Hwy 105 #194 Monument, Colorado U.S.A.
- Phone: 719-466-5666
- Web:
- Category: On-Line Business
Evergreen Electronics Aka NetFoundation LLC Offers fake warranties for xbox units on eBay. Monument Colorado
*REBUTTAL Owner of company: Nonsensical claim
Show customers why they should trust your business over your competitors...
Seller claims to offer extended warranties for refurbished xbox 360 units on eBay through www.squaretrade.com.
Should you buy one and attempt to get the extended warranty Square Trade will inform you they do not sell warranties for any xbox units sold on eBay.
Seller will let you know your a liar and stick to his story about there being a warranty available even going so far as to make false statements claiming they came from Square Trade managers.
I have proof these people lairs as can anyone if they simply call Square Trade at 1-877-warranty and ask if they provide warranties for used or refurbished xbox 360 units.
These people are a joke!
Austin
Bellingham, Washington
U.S.A.
This report was posted on Ripoff Report on 12/19/2008 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/evergreen-electronics-aka-netfoundation-llc/monument-colorado-80132-9125/evergreen-electronics-aka-netfoundation-llc-offers-fake-warranties-for-xbox-units-on-ebay-403144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Nonsensical claim
AUTHOR: Richard Hauf - (U.S.A.)
SUBMITTED: Monday, March 16, 2009
Our company, which used to sell on eBay (TITANIUM PowerSellers) partnered with the largest, third-party aftermarket warranty company (SquareTrade) to offer extended warranties for the various consumer products we sold on eBay. We worked with them for years in offering our clients extended warranties to protect their investments. The program was operated completely by SquareTrade (http://www.SquareTrade.com). In December, 2008, SquareTrade decided to no longer offer extended warranties on Microsoft xBox 360 systems, a product we had sold for years on eBay. Unfortunately, SquareTrade never informed the folks offering their warranties that they were no longer offering warranties on the xBox 360's.
The person filing this complaint purchased an xBox 360 from us and tried to purchase an extended warranty through SquareTrade. They were told by SquareTrade that the company had decided, a week earlier, to no longer offer extended warranties on these systems.
When we were told of this, we immediately contacted SquareTrade and we were informed by our account rep (Tamara Potts) that the decision had been made but that they had not communicated to all of their sellers. In any case, we refunded the Buyer for his xBox purchase. SquareTrade even offered to compensate this individual for their troubles, but they were intent on filing slanderous claims that WE sell fake warranties. That is completely untrue as our company never sold extended warranties. They were always sold SquareTrade, a third-party warranty provider.
We hope this clears up this slanderous claim and I would encourage any person reading this claim to look our company up with the Better Business Bureau (BBB). Not only are we an Accredited Business with the Southern Colorado Better Business Bureau, but we are also Rated as 'A' by that same organization.
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