eWriting Pal help a write a paper Internet

I ask them help me revise my paper. I was told that I would have it back in 3 hours. I stress to them I need to submit it later on that night. They told me they could have it back in 3 hours. It is clearly  on their website.  I paid a price and I did not receive the paper until two days and no changes had been make.  I informed them that I could not use the paper and that the promise to deliver in 3 hours and I did not get. I contacted them multiple times and the did not response via email of phone.  I wish I would have look here first be for I chose them to help me with my paper