Report: #753206

Complaint Review: Expedia.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, July 14, 2011
Updated: Wed, May 08, 2013
Reported By: LTJones — littleton Colorado United States of America

Author Not Confirmed

Why?

Expedia.com Internet United States of America

Phone:
Web: www.expedia.com
Category: Hotel

Expedia.com Exredia refused to cancel hotel reservation 5 min after booking Internet

*Consumer Comment: Exactly the same happened to me

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I booked a hotel room thru Expedia.com and realised 5 min later I had made a mistake in my travel plans.I went back online 5 min later to cancel and was refused. I called customer service and was given the "outsourced to India" run-around. I was charged full price for a 5 min reservation. Thanks Expedia, guess you don't want my business anymore.

This report was posted on Ripoff Report on 07/14/2011 10:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expediacom/internet/expediacom-exredia-refused-to-cancel-hotel-reservation-5-min-after-booking-internet-753206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Exactly the same happened to me

AUTHOR: Urfin - ()

SUBMITTED: Wednesday, May 08, 2013

POSTED: Wednesday, May 08, 2013

Yes, exactly the same thing happened to me. I made a small mistake in the hotel reservation, called them right away, and after fighting for an hour with support from India realized that there will be no cancellation. Well, goodbye Expedia, I will never use you again! Will always recommend against you to any of my friends and in Social Media. Your policies are not smart and your management is incompitent.

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