Complaint Review: Extreme Acai Berry - Davie Florida
- Extreme Acai Berry 4650 South West 51 Street Davie, Florida U.S.A.
- Phone: 801-208-7485
- Web:
- Category: Weightloss Programs
Extreme Acai Berry - Faulse advertising, NOT RISK FREE!! UNAUTHORISED charge after order cancelled. Promised refund, still no money!! Davie Florida
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Five phone calls later...... First phone call, was to question the product, left a message, no returned phone call. Second to cancel my order, again, leaving a message (obviously, customer service have a LOT of calls?!?!). Still, no returned phone call. Third call, was out of frustration that my credit card had been charged WITHOUT AUTHORISATION, and the product had been mailed to me? I was advised, if I wanted a refund, I had to pay to return the order and phone back with a tracking no. The rep. also informed me, they had a glitch in their phone system and that is why they had NO record of my messages and could not return my phone calls. Forth phone call, gave tracking no. The rep. said three to five business days and I would see the refund of $89.31 on my credit card. However, on the sixth business day still no money, so I called, AGAIN. I was told no refund had been processed?? AND, they could not tell me why! I was assurred the refund had been processed THIS TIME, and a ticket no. was given to me. As all my consumer rights have been ignored by Extreme Acai Berry so far, I won't hold my breath. I will however, file a complaint with the Better Busines Bureau and the Attorney Generals office for the Unauthorised Charge, after I had cancelled. I seriously advise anyone else in the same situation to do the same.
Nina
Key West, Florida
U.S.A.
This report was posted on Ripoff Report on 09/11/2008 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/extreme-acai-berry/davie-florida-33314/extreme-acai-berry-faulse-advertising-not-risk-free-unauthorised-charge-after-order-372021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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