Report: #399063

Complaint Review: Extreme Acai Berry - Davie Florida

  • Submitted:
  • Updated:
  • Reported By: Paulina Louisiana
  • Extreme Acai Berry 4650 SW 51st St, Ste. 711 Davie, Florida U.S.A.

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I replied to what I thought was a pretty good deal for a free trial offer. It was supposed to have been on the Oprah Show and Rachel Ray. After ordering my free trial I received two different charges on my credit card. I did not see anything about charging my card each month for a supply of this product. I found a phone number online for vipfit.com, where my card was charged, but every time I dialed the number, it would not go through. I sent the company a letter in which I stated that I would contact my state attorney general's office if my card were charged another 89.31. I have not heard anything back yet.
Val, Paulina, La.

Paulina, Louisiana

This report was posted on Ripoff Report on 12/08/2008 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/extreme-acai-berry/davie-florida/myvipfitextreme-acai-berry-rip-off-davie-florida-399063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Better cancel, looks lik!e it is going to be a monthly charge with no return! Got to read the 'fine' print

AUTHOR: Pardel - (U.S.A.)

POSTED: Monday, December 08, 2008

Here's what I found on this product:
Extreme Acai Berry is one of many diet supplements / fat burners that offers a "free trial". It is important that you read the fine print of these offers as sometimes they tend to be not so free. Here is the fine print from the Extreme Acai Berry website:

"I understand that by ordering Extreme Acai Berry, I am agreeing to receive Extreme Acai Berry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-801-208-7485 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $89.31 (Free Shipping) for a 31 day supply of Extreme Acai Berry to be shipped at that time to my door.

Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Extreme Acai Berry. I understand that I may cancel any future shipments Monday through Friday by calling 1-801-208-7485. Our hours of operation are from 8am to 5pm MST.

We do not accept returns on any products that have been shipped."

OUCH! This ones an expensive mistake. Cheer up, at least it doesn't say it is also signing you up for its sister companys. Believe it or not some of these 'free' trial offers not only get you for their product but have you signing up (buried way down in the terms and conditions of course) for monthly products from their sister companies. You don't even know it until you get your credit card statement! Dispute this charge with your credit card company. Who knows you might win, of course they have you with the 'terms and conditions' since it does say 'no returns' so you might lose, but it never hurts to try! May be a loop hole as you could just refuse the package and say you never received it which would be true! Good luck!

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