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Report: #1495896

Complaint Review: EyeBuyDirect - Austin TX

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  • Updated:
  • Reported By: N.E.B. — Potomac United States
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  • EyeBuyDirect 2801 S Ih 35 Ste 170 Austin, TX United States

EyeBuyDirect Wrong lens type. Caused severe facial injuries. Austin TX

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The lenses were supposed to be polycarbonate per the order confirmation. Turns out they were not.

I fell and one of the lenses shattered. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Over $25,000 in medical bills. Expert examination of the lens showed that it was an acrylic and not polycarbonate.

Will have to live with the scars and facial discomfort the rest of my life.

If you purchased glasses with polycarbonate lenses from EyeBuyDirect.com I highly recommend that you have them verified by an optometrist.





This report was posted on Ripoff Report on 06/02/2020 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/report/eyebuydirect/austin-tx-wrong-lens-type-1495896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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