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Report: #1413001

Complaint Review: Eyougame - Internet

  • Submitted:
  • Updated:
  • Reported By: Diane — enterprise Kansas United States
  • Author Confirmed What's this?
  • Why?
  • Eyougame Internet China

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I and my crew play an online Seacraft Guardian Atlantic game i put in enough gold to get the alliance going and we hit bases to try to get some alliance point well there game is defective did not give me out points so I messaged them and there giving us the run around not giving us our points... Proof I have. In the  Youtube above link.  All i want is  900 Alliance point owed i be happy with the company and for them to fix their game..

This report was posted on Ripoff Report on 11/22/2017 12:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eyougame/internet/eyougame-eyougamecomcus-facebookcomeyouseacraft-defective-game-poor-custumer-service-1413001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Employee/Owner

#6 Author of original report

Eyou Gaming still a scam www.youtube.com/watch?v=SAHqZzGnUb0&feature=youtu.be

AUTHOR: Diane - (United States)

POSTED: Thursday, March 22, 2018

Eyou gaming saying there is a weapon of mass destruction that shoots over seven tiles I say bull i call it a hack,    Until Proved otherwise  

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#5 General Comment

Alliance i had!

AUTHOR: Jerry - (United States)

POSTED: Friday, November 24, 2017

I lost my info cause my computer crashed i gave them as much info as i can to prove was my account but they refused to help me get my crew transferred to my co-leader.     This company's game has a big resemblance, to the Classic days of kixeye,s Battle Pirates but with a lot of bugs.  The customer service is terrible.  To get help with they give you a runaround.  I recommend to all don't waste your money playing this game...

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#4 Author of original report

Blocked from commenting or liking now

AUTHOR: Diane - (United States)

POSTED: Friday, November 24, 2017

Seacraft don't like to hear the truth,  I wanted to go in and like a few post but they blocked me from liking or even commenting on their bad customer service

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#3 Author of original report

Oh some Pictures of there chat with me! On Facebook trying to reslve the problem!

AUTHOR: Diane - (United States)

POSTED: Wednesday, November 22, 2017

I'm Gonna Show, you Some Pictures of there Game how to Get Alliance points Rules!

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#2 Author of original report

Sent them a message thru reddit.com/message/sent/

AUTHOR: Diane - (United States)

POSTED: Wednesday, November 22, 2017

Base hits

 

to /r/eyougame sent 16 hours ago

Are crew has hit level 35 bases got op and was never awarded alliance points we are owed 600 plus points reported to customer service, and they just keep telling us same thing tech will look at it . Where is our points..youtube.com/watch?v=L-lePXWXe4c&t=7s

 

I got no reply back.

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#1 Author of original report

I sent them emails, there not responding

AUTHOR: Diane - (United States)

POSTED: Wednesday, November 22, 2017

From: Jerry Ginder <jerryginder@live.com>
Sent: Monday, November 20, 2017 6:09:32 PM
To: farahxu@euougame.com
Subject: FW: Alliance Points not being given on base hits 

 Sent from Mail for Windows 10 

From: Jerry Ginder
Sent: Monday, November 20, 2017 5:58:02 PM
To: support@Eyougame.com
Subject: RE: Alliance Points not being given on base hits 

Please respond when your going to fix this issue. We want are alliance points  earned.

 Sent from Mail for Windows 10 

 From: Jerry Ginder

Sent: Monday, November 20, 2017 3:57:08 AM
To: support@Eyougame.com
Subject: Alliance Points not being given on base hits 

We are owed  600 alliance points  from base hits  youtube.com/watch?v=L-lePXWXe4c&t=2s  Video as proof  pictures  as  proof the base was hit twice  and we got no points   Punisher is the one that hit the base my alliance is MNBKGRR of Seacraft Guardian Atlantic my id 22021  the one  my player that hit these bases is Punisher  Id number 9618 vs  4748 Punisher being  9618 my crew member  there was a third base he as well hit  and  I not  got that info for you but that would also been another 300 alliance points  making total 900  you owe  are crew ty  please fix this. Now. 

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