Complaint Review: Factory Outlet Stores - Internet
- Factory Outlet Stores Internet United States of America
- Phone: 18008160810
- Web: http://www.factoryoutletstore.com/
- Category: Pet Shops & Supplies
Factory Outlet Stores sent wrong merchandise and kept over $50 of my refund Internet
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I ordered a pet product online and selected the size. I then went the shopping cart to purchase but a pop up ad came on for a bundle deal and I chose to add it to my cart. Upon doing this it changed the size of my product with out me knowing it. When I recieved the product I tried to exchange it but could get know help via phone or email over a 2 week period. I went online and got an RMA to return the merchandise. I paid to ship it back and when they eventually refunded my money it was short $50 for "restocking and shipping". First of all I paid to ship it back and it was free shipping. I urge everyone to be very careful when dealing with this company they are very underhanded and shaded with their products. When I called to speak with someone the lady told me NO she would not refund and there is nothing I can do about it!
This report was posted on Ripoff Report on 08/14/2012 10:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/factory-outlet-stores/internet/factory-outlet-stores-sent-wrong-merchandise-and-kept-over-50-of-my-refund-internet-927090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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