Faena hotel Miami Terrible crooks Miami beach 3201 collins Ave

 Faena Hotel Miami is a disaster! The  management is terrible. 

First, the hotel is short staffed at the beach even though it’s high season. Second, the housekeeping was lacking. Every time we asked for something, it took an hour or longer to receive. Third, to top everything off, the living room bar, the only bar in the hotel with music, sells tables on the side to non-guests who are willing to pay so they can join the scene at the hotel, instead of letting their hotel guests, who are spending a fortune staying here, have tables. This is ridiculous. Fourthly, the hotel staff is completely uneducated and some don’t even speak English. 

Fifth, the food is a disaster. We were here for 4 days and during that that time, the restaurant at the beach was out of 3 of the 6 dishes they offer every single day. Sixth, even though the hotel claims it is non-smoking, they sell cigars on the beach but only if purchased with expensive rum.

In my opinion, this hotel is overpriced and my whole experience here was very frustrating! I would not recommend anyone spend a dime here!!!!!! This place is a complete rip-off and a joke!!!!!!!!!!