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Report: #299037

Complaint Review: Family DVD Wholesale/ Butts DVD Wholesale/ - Denair California

  • Submitted:
  • Updated:
  • Reported By: West Hollywood California
  • Author Confirmed What's this?
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  • Family DVD Wholesale/ Butts DVD Wholesale/ Sw Box 160 Denair, California U.S.A.

Family DVD Wholesale, Butts DVD Wholesale "Beauty and the Beast" not so beautiful ripoff Denair California

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I ordered a DVD of Disney's "Beauty and the Beast" from the Family DVD Wholesale website after not finding new copies on other websites. I should have been suspicius of the price of $7.99.

The DVD arrived in a few days by parcel post. The lableling on the case looked legitimate and listed the extras: dts and Dolby Digital sound, widescreen, enhanced for 16:9 tvs, 3 "enchanting" versions of the film, etc. Strangely it said it had English, Chinese, Malay and Thai subtitles.

When I viewed the DVD I could not find an "enhanced for 16:9" image, only a letterboxed for 4:3 version, no dts soundtrack, and the image quality was more like a VHS tape. Although the case said it was a THX certified version there was no THX logos or intros. I also could not register it as I could with other Disney DVDs.

I also noticed that no sales tax was charged even though I am in the same state as the DVD was sold in.

This DVD was not as adverised on their website.

Ron
West Hollywood, California
U.S.A.

This report was posted on Ripoff Report on 01/11/2008 02:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/family-dvd-wholesale-butts-dvd-wholesale/denair-california-95316/family-dvd-wholesale-butts-dvd-wholesale-beauty-and-the-beast-not-so-beautiful-ripoff-d-299037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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