Report: #575721

Complaint Review: fatcow.com - Fatcow Inc - fatcow-webhosting.com - Burlington Maine

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Submitted: Sun, February 28, 2010
Updated: Sun, February 28, 2010
Reported By: rennfamily — Saint Leonard Maryland United States of America

Author Not Confirmed

Why?

fatcow.com - Fatcow Inc - fatcow-webhosting.com 70 Blanchard Rd. Burlington, Maine United States of America

Phone: 888.278.9780
Web: www.fatcow.com
Category:

fatcow.com - Fatcow Inc - fatcow-webhosting.com Tucows, INC Deceptive Advertising, Poor Business Practices Burlington, Maine

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I purchased web hosting with a guarenteed up time. I purchased the hosting in July 2009.

From July 2009 until February 2010, I have 10 support tickets several of which were reopened 2 and 3 times. These 10 tickets do not include any times that I contacted support via the live chat console which numbered over 15 times. All of the tickets were because my site was down and unable to load.

I moved my site to a different hosting company and asked for my refund. Two weeks later and still no refund.

This report was posted on Ripoff Report on 02/28/2010 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fatcowcom-fatcow-inc-fatcow-webhostingcom/burlington-maine-01803/fatcowcom-fatcow-inc-fatcow-webhostingcom-tucows-inc-deceptive-advertising-poor-bu-575721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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