FEDERAL MORTGAGE & INVESTMENT CORP POOR CUSTOMER SERVICE ONLINE Clifton New Jersey

SENIORS BEWARE!!!!! WATCH OUT FOR THE REVERSE MORTAGES!!
Here is some interesting information.
This company does not have their business telephone published.
They are not affiliated with the Better Business Bureau.
They do not have the Equal Lender Logo.
They do not respond to emails from their website.
Pasted below is the BBB Report.


BBB of New Jersey,Inc.
1700 Whitehorse-Hamilton
Square, Suite D-5
Trenton, NJ 08690-3596
(609) 588-0808

FEDERAL MORTGAGE & INVESTMENT CORP
1111 Clifton Avenue
Clifton, NJ 07013
View Location Map



Local Phone Number: (800) 788-1184
Membership Status: This company is not a member.
TOB Classification: Mortgages


The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.

Educational/General Comments

Refinancing Your Mortgage Loan
Given the low mortgate interest rates that are now available,
many homeowners are considering refinancing their home mortgage.
Not everyone saves by refinancing, however, so homeowners should
weigh the total cost of refinancing before making such a
decision.

To help you decide if refinancing is for you and to help you
prepare to approach a financial institution, the Better Business
Bureau offers these tips.

When you refinance your mortgage, you pay off your original
mortgage and sign a new loan. With a new loan, you can incur
many of the same costs you paid to get your original mortgage.
These can include settlement costs, discount points, and other
fees.

Before you go through the expense of refinancing, check the
interest rates to make sure they have dropped to a level that
makes refinancing worthwhile. Conventional wisdom states that a
two to three percent difference between the rate on your current
mortgage and the new rate over a period of time - generally
several years - usually offsets the costs you must pay at
closing. The ultimate amount you may save depends on many
factors, including your total refinancing cost, whether you sell
your home in the near future, and the effects of refinancing on
your tax situation.

If you decide to refinance, shop around by calling several
lending institutions to ask what interest and fees they charge.
Remember, you don't have to refinance your mortgage with the
same lender that provided your original mortgage. Check with the
Better Business Bureau for a reliability report on lending
institution(s) you're considering.

Do some homework. Gather all the information and documentation
you're likely to need for a phone or face-to-face interview:
credit account numbers and addresses; bank account numbers and
addresses; and tax returns from the last two years. If there is
any indication of credit problems on your credit report, (late
loan payments, etc.) be prepared to fully explain the situation.
Working cooperatively with your lending institution and
carefully analyzing your financial situation can help you
determine if refinancing is the right step for you.



Report as of: 4/23/2005

Copyright: 2005 BBB of New Jersey,Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of the BBB, it is stated in this report.





MY questions are:
If you are in business, why wouldn't you publish your business telephone number? Wouldn't you want potential customes to be able to contact you?
Why not join or repspond to the BBB? You are in business for 30 years and never responded to the BBB? Doesn't make sense!
Not an equal lender??? Why not??
Why don't you respond to general email questions?


Email #1

From: DarlaKino
To: Info@federalmtg.com
Cc:
Bcc:
Subject: Reverse Mortgage
Date: Thu, 31 Mar 2005 10:15:09 AM Eastern Standard Time


HI,
I was thinking about applying for a reverse mortgage. My live in boyfriend (who's name is also on the deed) doesn't want to apply for one. Can I still apply for the reverse mortgage, without any signatures from him?
I was also wondering, if I can persuade him to go along with this, do we pick one person as heir to the property, or 2 separate people (just asking because we have everything separated bank accounts, etc..)? What happens if we don't choose an heir? Does the heir needed to be notified in advance or sign any papers?
Thanks
Darla



EMAIL #2
From: DarlaKino
To: Info@federalmtg.com
Cc:
Bcc:
Subject: Reverse Mortgage
Date: Sat, 2 Apr 2005 8:20:13 PM Eastern Standard Time

HI,
I was thinking about applying for a reverse mortgage. My live in boyfriend (who's name is also on the deed) doesn't want to apply for one. We are both 66 years old. Can I still apply for the reverse mortgage, without any signatures from him?
I was also wondering, if I can persuade him to go along with this, do we pick one person as heir to the property, or 2 separate people (just asking because we have everything separated bank accounts, etc..)? What happens if we don't choose an heir? Does the heir needed to be notified in advance or sign any papers?
Thanks
Darla

Darla
Jersey City, New Jersey
U.S.A.